LocalMachine\SOFTWARE\Microsoft\MSCRMClientĬrm.0\Outlook\Profiles Running Reg. The destination log directory path where this data is stored and accessed from is %localappdata%\SaRALogs\UploadLogs.ĬurrentUser\SOFTWARE\Microsoft\MSCRMClient Microsoft Support and Recovery Assistant or, in short, SaRA is designed to help you troubleshoot various Microsoft applications and even Windows activation issues. The table below provides information such as scenario type, data collection source, data collection path and data collection files. To know more about what log files are created by the Support and Recovery Assistant, search for your scenario in the table below under the “Scenario” column and view the relevant information in the same row. Troubleshoots intermittent connection problemsĬreates a detailed report of my Outlook, Office, Windows, and mailbox configurationĬreate detailed Outlook diagnostic reportĬreates a detailed scan of my Outlook Calendar to identify and resolve issues Outlook keeps saying "trying to connect." or "Disconnect" This solution resolves Outlook password authentication issues This solution helps with issues when Outlook is unable to start Setting up Microsoft 365 email in Outlook If it's on, please go to Troubleshooting Outlook issues. Check to see if the new Outlook toggle is turned on or off. Note: The Microsoft Support and Recovery Assistant is not applicable to new Outlook for Windows.
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